Support

Frequently Asked Questions

Story Slider

What age group is Story Slider designed for?

Story Slider is designed for early readers, typically ages 4-7, who are learning phonics and developing their reading skills.

Does Story Slider require an internet connection?

No. Once downloaded, Story Slider works completely offline. No internet connection is required to use the app.

Does the app collect any data?

No. Story Slider does not collect any user data. All progress is stored locally on your device. See our Privacy Policy for more details.

How do I restore my purchase on a new device?

If you purchased Story Slider through the App Store, you can restore your purchase on any device signed in with the same Apple ID. The App Store handles all purchase restoration automatically.

What phonics approach does Story Slider use?

Story Slider uses a systematic, sequential phonics approach, progressing from simple to complex sound patterns. The curriculum is based on research-proven methods for teaching reading.

Technical Support

App Not Working Properly?

Try these troubleshooting steps:

1. Restart the app completely (force quit and reopen)
2. Ensure your device is running the latest iOS version
3. Check that you have the latest version of the app from the App Store
4. Restart your device
5. If problems persist, try deleting and reinstalling the app (your App Store purchase will be saved)

Still Having Issues?

Please contact us with details about the problem you're experiencing, including:

• Device model and iOS version
• App version
• Description of the issue
• Steps to reproduce the problem

Feature Requests

We love hearing from our users! If you have ideas for new features or improvements, please let us know. While we can't implement every suggestion, we carefully consider all feedback as we develop updates.